Last updated: April 29, 2026
Effective as of: December 11, 2025
INTRODUCTION
We at [AIVORA PTE. LTD.] (hereinafter referred to as “we” or “us”) attach great importance to the protection of your privacy and personal data. This privacy policy (“Privacy Policy”) applies to [Quokka] (hereinafter referred to as “Services”), including [products, services, applications, software, platforms, websites, and related features]. This Privacy Policy explains to you how we collect, use, save, disclose, protect, share, transfer or otherwise process your personal data, and your rights regarding the personal data.
We may from time-to-time update this Privacy Policy to reflect changes in legal, regulatory, operational requirements, our practices, and other factors.
If you are a California resident, please refer to “California Specific Terms” section.
If you live in the European Economic Area (“EEA”), please refer to the “EEA Specific Terms” section.
Any changes will become effective upon posting the updated Privacy Policy on the Services, please check these policies periodically for the latest updates. Your continued access to or use of the Services after such posting constitutes your acceptance of the revised Privacy Policy.
If you do not agree with this Privacy Policy, you should not access or use the Services. By accessing or using the Services, you acknowledge that you have read, understood, and agree to the processing of your personal data as described in this Privacy Policy. If you have any questions, comments, or suggestions about this Privacy Policy, please contact us via the online customer service or via email to [email protected].
We collect the following types of personal data from you when you use the Services. “Personal data” refers to any information, recorded electronically or otherwise, that relates to an identified or identifiable natural person. Information that has been irreversibly anonymized is not considered personal data.
Registration and Log-in Information. When you use our Services, you need to create an account with us and login to your account. We may ask you to provide certain personal data, including your [email address, username and password] when creating an account and logging in the account to set up your profile.
We may provide Services through various forms such as [websites applications (which may include different versions), and applications ]. To enhance your user experience across all platforms, data associated with your account will be synchronized among the different versions of the platform.
Video Generation Input Data. The Video Generation feature in the Services is an artificial intelligence online service we provide based on large model technology, designed to help you generate video(s) based on your prompts. When you use the Video Generation feature, we may ask you to provide certain personal data, including [text, voice, images, video, and file information] that you elect to input or provide to our Services (collectively, “Input”). We will perform computation and analysis on the Input in order to better understand your questions, contextual background, and instructions, so as to execute specific tasks and present the generated video(s) to you.
Face Data and Biometric Information. In particular, when you use certain features of the Services, you may choose to upload photos or images that contain faces. Such images may be processed by our servers solely for the purpose of generating AI-powered videos or other requested outputs based on your instructions. We do not use such facial data for identification, authentication, recognition, or any purpose other than performing the specific processing task requested by you. Facial data and any images you upload are not stored, not retained after processing, and not shared with any third parties. Once the generation process is completed, both the uploaded images and all derived facial data are permanently deleted from our systems.
Payment. When you purchase or subscribe to [premium services] on the Services, we may ask you to provide certain personal data, including your [bank account, billing, contact information] to finish the transaction process.
Communicating and Sharing Information with Others. Some features allow you to communicate or share content with others. When you use such features—for example, sharing creative outputs with family or friends—you may need to create a public-facing profile. We may ask you to provide certain personal data, including [your nick name and avatar].
We may also collect personal data about your family and friends, including [their names, email addresses].If you choose to provide contact details for others, we will take appropriate measures to protect the security of such communications.
Online Customer Serveice. When you contact us, we may ask you to provide certain personal data, including [identity verification information, username, phone number, feedback, inquiries or other information you choose to send].
Cloud-stored information. [Content you upload or synchronize to cloud services] may be stored on our servers to facilitate fast access and cross-device use. No one may access such content without your permission, except as required by law or to ensure the security and integrity of the services.